Regulatory, Legal and Tech Information

About Ian Burton Legal

Ian Burton Legal is the trading name of Ian Burton Legal Limited, a company registered in England & Wales with registered number 11707022. Its registered office is at 141 Lauderdale Tower, Barbican, London EC2Y 8BY, and this is also its principal place of business. References to "we", “our”, "IBL" or the “Firm” (or any similar reference) on this website is a reference to Ian Burton Legal Limited.

The lawyer who provides the Firm's legal services is Ian Burton, a solicitor qualified to practise and registered in England & Wales.

 

Regulatory Information

Ian Burton Legal Limited is authorised and regulated by the Solicitors Regulation Authority of England & Wales (SRA) with SRA authorisation number 656541.

We do not provide any client services that are not regulated by the SRA.

Our VAT registration number is GB 318 1839 93.

Professional Indemnity Insurance

IBL maintains worldwide professional indemnity insurance, which meets the requirements of the SRA. Our professional indemnity insurance providers are Travelers Insurance Company Limited, 61-63 London Road, Redhill, Surrey RH1 1NA.

Money Laundering

We are required by law to guard against the risk of money laundering when acting for clients. This means that if you ask us to act for you we will require formal evidence to verify your identity and address, even if we have acted for you before or you are known personally to us.

In certain circumstances, we may be legally required to disclose information about you to the National Crime Agency, but without informing you that a disclosure has been made or the reasons for it.

If you cannot satisfy our identity verification requirements, we may refuse or cease to act for you.

Copyright

All material on this website is owned by and belongs to IBL, unless indicated otherwise. You may print or download updates and alerts available on this website, and you may circulate them in hard or soft copy, but not for commercial benefit and provided that you do not alter the content nor state or imply the document was authored by anyone other than IBL.

Use of Cookies

When you use this website we may collect and process data about you, including information and records obtained when you visit this website, contact us, fill in any forms on this website, or access resources on it.

For the purposes of systems administration, we may obtain information (although such information does not identify any individual) that includes your IP address, operating system, browser type and your browsing actions and general internet usage, by using a cookie file stored on the hard drive of your computer.

Cookies help us to improve our website and to recognise you when you return to it. They contain information that is transferred to your computer’s hard drive. Our website does not use cookies to collect or compile personally identifying information for dissemination or sale to third parties for consumer marketing purposes or host mailings. We only use first party cookies which are anonymous and used for aggregated totals only.

The use of cookies is standard operating procedure for most websites. If you wish to restrict or block the cookies which are set by our website you can do this through your browser settings. However, if you decide to block cookies, you may be unable to access certain parts of our website.

Disclaimer

IBL's website contains general information none of which should be construed as legal or professional advice.

Links to other websites (if any) do not represent an endorsement or recommendation of the content, for which we accept no liability.

Although we make every effort to ensure the content is accurate and up-to-date, no express or implied representation or warranty is made or given as to the accuracy or completeness of this website’s content. IBL accepts no liability for any loss arising directly or indirectly from any action taken or not taken based on the content of its website.

Complaints

The Firm wants to give you the best possible service at all times. However, if at any point you become unhappy with the service or you have concerns about your bill, you should inform us immediately so that we can do our best to resolve the problem for you.

We have a procedure in place that explains how we handle complaints.  This is available on request from Ian Burton.

If we are unable to resolve your complaint to your satisfaction, you can have the complaint independently looked at by the Legal Ombudsman. The Legal Ombudsman can investigate complaints up to six years from the date on which the act/omission which is the subject of the complaint took place or, if later and where relevant, within three years from the date when you should reasonably have known there was cause for complaint.  In addition, if you wish to refer your complaint to the Legal Ombudsman, this must be done within six months of this Firm's final response to your complaint. If you would like more information about the Legal Ombudsman their contact details are as follows:

Visit www.legalombudsman.org.uk

Phone: 0300 555 0333 (or +44 121 245 3050 from overseas)

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ

The Legal Ombudsman service is only available to certain types of clients and organisations.  Further information on eligibility and the service offered can be obtained from the Legal Ombudsman using the contact details above.

Governing Law

Your use of this website and any dispute which arises from it is subject to the law of England & Wales and to the exclusive jurisdiction of the English courts.

Ian Burton Legal is a trading name of Ian Burton Legal Limited.  Registered in England with number 11707022. Registered office: 141 Lauderdale Tower, Barbican, London EC2Y 8BY.

Authorised and regulated by the Solicitors Regulation Authority with authorisation number 656541.